Jeffrey Zhang is a Principal Data Analyst at AT&T, where he leverages his extensive expertise in machine learning and cloud technologies to drive innovative solutions. Over the past six months, Jeffrey has been deeply involved in integrating the ChatGPT API, enhancing the company's capabilities in...
Jeffrey Zhang is a Principal Data Analyst at AT&T, where he leverages his extensive expertise in machine learning and cloud technologies to drive innovative solutions. Over the past six months, Jeffrey has been deeply involved in integrating the ChatGPT API, enhancing the company's capabilities in natural language processing (NLP) and conversational AI. This initiative not only improves customer interactions but also streamlines internal processes, showcasing his commitment to harnessing cutting-edge technology for practical applications.
In addition to his work with the ChatGPT API, Jeffrey has spent the last year spearheading a significant migration project, transitioning web applications from the .NET Framework to .NET Core within the Azure cloud environment. This migration is crucial for improving scalability and performance, and Jeffrey's proficiency in Azure DevOps ensures a seamless transition with robust continuous integration and continuous delivery (CI/CD) practices. His technical skills in C#, ASP.NET, and React, combined with his experience in database design and middleware API development, have been instrumental in building a customer insight machine learning portal from the ground up.
Moreover, Jeffrey has been at the forefront of advancing topic modeling techniques using BERT and BERTopic models on the DataBricks platform. By engineering, training, and productionizing these NLP models, he has significantly enhanced the analytical capabilities of AT&T, enabling more nuanced insights into customer behavior and preferences. His ability to blend technical acumen with strategic vision positions him as a key player in AT&T's data-driven initiatives, driving both innovation and operational excellence in a rapidly evolving industry.
