Jeffrey Harnack serves as the Sr. Director of Telecom and Internet at Altice USA, where he leverages over twenty-five years of extensive experience in the telecommunications and finance industries. In his current role, Jeffrey leads a dynamic team responsible for the seamless operation of voice...
Jeffrey Harnack serves as the Sr. Director of Telecom and Internet at Altice USA, where he leverages over twenty-five years of extensive experience in the telecommunications and finance industries. In his current role, Jeffrey leads a dynamic team responsible for the seamless operation of voice wireless and wireline services, ensuring that the network backbone infrastructure is robust and reliable. His expertise encompasses a wide array of critical functions, including regulatory compliance, financial reporting, and cost management, which are essential for maintaining operational excellence in a highly competitive market.
One of Jeffrey's key projects involves overseeing the CABS (Carrier Access Billing System) process, which is vital for accurate revenue assurance and customer provisioning support. His strategic approach to vendor relations fosters strong partnerships that enhance service delivery and operational efficiency. Additionally, Jeffrey plays a pivotal role in managing telephone numbering and 911 emergency management, ensuring that Altice USA meets all regulatory requirements while providing top-notch service to its customers.
With a strong foundation in finance and negotiation, Jeffrey is adept at driving strategic initiatives that align with the company's goals. His leadership style emphasizes team collaboration and solution selling, empowering his team to innovate and excel in their roles. As a self-motivated professional, Jeffrey is committed to continuous improvement and is always seeking new opportunities to enhance the customer experience and operational performance at Altice USA. His blend of technical acumen and management expertise positions him as a key player in the evolution of telecommunications services in the industry.
