As the Enterprise Technology Program Director at Truist, Jeff Potts plays a pivotal role in steering the organization's technology strategy within the financial services sector. With a robust background in data management and application integration, Jeff is instrumental in leading key projects that enhance operational...
As the Enterprise Technology Program Director at Truist, Jeff Potts plays a pivotal role in steering the organization's technology strategy within the financial services sector. With a robust background in data management and application integration, Jeff is instrumental in leading key projects that enhance operational efficiency and drive business transformation. His expertise in Business to Business (BtoB) transactions and payments positions him as a thought leader in the evolving landscape of financial technology.
Currently, Jeff oversees the Technology & Operations Business Unit Risk Management (BURM) organization, where he serves as a Risk Advisor. In this capacity, he provides first-line risk advisory services, ensuring that Core Technology & Operations teams adhere to best practices in risk management. His analytical skills are critical in identifying potential vulnerabilities and implementing mitigation strategies, thereby safeguarding Truist's technological assets.
Jeff's proficiency in software architecture and development, coupled with his knowledge of e-commerce and data warehousing, enables him to architect innovative solutions that meet the complex demands of the financial industry. His leadership is characterized by a commitment to excellence, as evidenced by his Six Sigma certification, which underscores his dedication to process improvement and operational excellence. By leveraging middleware and data integration techniques, Jeff ensures seamless communication between systems, ultimately enhancing the customer experience and driving revenue growth. As a respected manager, he fosters a culture of collaboration and continuous improvement, empowering his teams to deliver impactful results in a rapidly changing technological landscape.
