Jeff Neighbors is a seasoned Telecommunications Accounts Manager at T-Mobile, where he leverages his extensive experience across various industries to excel in customer service and account management. With a diverse background that spans call centers, home health care, and information technology, Jeff brings a unique...
Jeff Neighbors is a seasoned Telecommunications Accounts Manager at T-Mobile, where he leverages his extensive experience across various industries to excel in customer service and account management. With a diverse background that spans call centers, home health care, and information technology, Jeff brings a unique perspective to his role, enabling him to understand and address the multifaceted needs of clients effectively. His commitment to excellence is evident in his consistent performance at an All-Star level, where he not only meets but often exceeds attendance and quota expectations, including critical metrics such as Customer Retention Time (CRT) and Revenue Per Person Hour (RPPH).
In his current position, Jeff plays a pivotal role in managing telecommunications accounts, ensuring that customer satisfaction remains a top priority. His recent participation in T.C.C. initiatives showcases his dedication to continuous improvement and team collaboration. As a Senior team member, he frequently assists in mentoring newer colleagues, fostering a culture of teamwork and knowledge sharing. Jeff’s proficiency in Microsoft Office and Excel, combined with his skills in software documentation and testing, allows him to streamline processes and enhance operational efficiency.
Beyond his professional achievements, Jeff embodies the values of a scholar and philosopher, always seeking to learn and grow. Balancing his career with his roles as a father and husband, he understands the importance of communication and empathy, which he applies to his interactions with clients and colleagues alike. Jeff Neighbors is not just a Telecommunications Accounts Manager; he is a dedicated professional committed to making a positive impact in the telecommunications industry.
