Jeff Latham serves as the Principal Consultant at Excedo-Vox, LLC, where he leverages two decades of specialized experience in Cisco Unified Communications to drive transformative projects in the telecommunications sector. With a robust background in design, implementation, and support of Cisco IP Telephony and Unified...
Jeff Latham serves as the Principal Consultant at Excedo-Vox, LLC, where he leverages two decades of specialized experience in Cisco Unified Communications to drive transformative projects in the telecommunications sector. With a robust background in design, implementation, and support of Cisco IP Telephony and Unified Communications/Collaboration (UC) applications, Jeff has established himself as a leading expert in the field. His current focus is on assisting a prominent California Health Care Provider in a complex migration from a legacy system to a modern Unified Communications Contact Center. This multi-site, multi-region project involves intricate routing and application development, showcasing Jeff's proficiency in UCCE scripting and CVP VXML application development.
Throughout his career, Jeff has been the lead design and deployment engineer for numerous high-stakes Cisco Unified Communications projects. His recent accomplishments include four years of dedicated work on ICM Route Script and CVP development, where he successfully optimized call routing and enhanced customer engagement through tailored solutions. His expertise spans a variety of Cisco Systems products, making him a sought-after consultant for organizations looking to enhance their VoIP capabilities and streamline their communication processes.
At Excedo-Vox, Jeff is committed to delivering exceptional value, offering discounted rates for remote UCCE/CVP development assignments. His deep understanding of voice over IP (VoIP) technologies, combined with his hands-on experience in Java and UCCX, positions him as a pivotal resource for clients navigating the complexities of Unified Communications. Jeff’s passion for innovation and dedication to client success continue to drive impactful outcomes in the ever-evolving landscape of telecommunications.
