Jeanna Szostek-Mesquita serves as the Vice President Financial Crimes Manager II at M&T Bank, where she leverages her extensive 25 years of experience in management, fraud prevention, and operational risk management to lead a dedicated team of fraud analysts and group leaders. In her current...
Jeanna Szostek-Mesquita serves as the Vice President Financial Crimes Manager II at M&T Bank, where she leverages her extensive 25 years of experience in management, fraud prevention, and operational risk management to lead a dedicated team of fraud analysts and group leaders. In her current role, Jeanna is instrumental in developing and implementing robust strategies that enhance the bank's fraud detection and prevention capabilities. Her leadership ensures that operational efficiency is maintained while achieving targeted results, ultimately safeguarding the bank's assets and its customers' trust.
Jeanna's expertise in balancing operational objectives with fraud risk prevention is evident in her oversight of key projects aimed at refining work policies and procedures. She is passionate about fostering a culture of continuous improvement within her team, encouraging innovative approaches to tackle emerging threats in the financial landscape. Her proficiency in areas such as investments, loan origination, and retail sales further enriches her ability to identify vulnerabilities and implement effective countermeasures.
In addition to her technical acumen, Jeanna is committed to building lasting customer relationships. She understands that exceptional customer service is paramount, and she actively promotes a customer-centric approach within her team. By combining her skills in sales coaching with her deep knowledge of operational risk management, Jeanna not only drives customer growth but also empowers her team to excel in their roles. Her leadership at M&T Bank exemplifies a dedication to excellence in the financial services industry, making her a vital asset in the ongoing fight against financial crimes.
