As the Vice President of People and Business Operations at the Texas Windstorm Insurance Association (TWIA), Jd Lester brings over 20 years of extensive experience in Human Resources Management and Development. In this pivotal role, Jd leads a multifaceted division that encompasses Human Resources, Learning...
As the Vice President of People and Business Operations at the Texas Windstorm Insurance Association (TWIA), Jd Lester brings over 20 years of extensive experience in Human Resources Management and Development. In this pivotal role, Jd leads a multifaceted division that encompasses Human Resources, Learning and Development, Insurance Operations, Facilities, Strategic Communications, and Enterprise Portfolio and Change Management. His strategic oversight ensures that TWIA's people programs are not only aligned with organizational goals but also foster a culture of engagement and continuous improvement.
Jd's expertise in organizational development and project management is instrumental in driving key initiatives that enhance talent acquisition, total rewards, and employee relations. By implementing innovative talent management strategies, he has significantly improved workforce planning and performance management processes, ensuring that the right talent is in place to meet the evolving needs of the insurance industry. His commitment to learning and development is evident in the robust training programs he has designed, which focus on leadership development and employee engagement, ultimately empowering staff to reach their full potential.
In addition to his operational responsibilities, Jd is a skilled executive coach, providing guidance that enhances individual and team performance. His proficiency in 360 feedback and instructional design further enriches the learning environment at TWIA, fostering a culture of feedback and growth. With a keen eye for policy development and employee benefits, Jd ensures that TWIA remains competitive in attracting and retaining top talent while navigating the complexities of workers' compensation and compliance. Under his leadership, TWIA is poised to not only meet the challenges of the insurance landscape but to thrive as a forward-thinking organization dedicated to its people and mission.