As the newly appointed Vice President of Business Operations at Call Box, Jayah S. Kaisamba is poised to make a significant impact on the company's operational landscape. With a robust background in consulting, account management, digital marketing, and project management, Jayah brings a wealth of...
As the newly appointed Vice President of Business Operations at Call Box, Jayah S. Kaisamba is poised to make a significant impact on the company's operational landscape. With a robust background in consulting, account management, digital marketing, and project management, Jayah brings a wealth of expertise to the role. His primary focus is on driving operational efficiency and optimizing processes to ensure that the alignment between business goals and operational execution is not just maintained but enhanced.
At Call Box, Jayah is currently spearheading several key projects aimed at refining the customer relationship management (CRM) systems and integrating advanced analytics tools, such as Google Analytics and SQL, to provide deeper insights into performance metrics. His leadership in program management and project coordination is instrumental in fostering a culture of collaboration and innovation within the team. By implementing agile methodologies, including sprint planning, Jayah is enhancing the team's ability to respond swiftly to market changes and client needs.
Jayah’s commitment to continuous improvement is evident in his proactive approach to identifying and addressing business hurdles. He thrives on challenges, leveraging his skills in search engine marketing (SEM) and data analysis to develop strategies that not only meet but exceed client expectations. His strong public speaking and oral communication abilities enable him to effectively convey complex ideas and inspire his team, ensuring that everyone is aligned and motivated toward shared objectives. As he embarks on this new chapter at Call Box, Jayah is dedicated to driving transformative change that will solidify the company’s position as a leader in the industry.