Jason Rohr is a seasoned technology leader currently serving as the Digital Manager of Customer Success Architects at Microsoft, where he leverages his extensive expertise to drive impactful customer engagement and satisfaction. In this pivotal role, Jason is responsible for attracting, developing, coaching, and evaluating...
Jason Rohr is a seasoned technology leader currently serving as the Digital Manager of Customer Success Architects at Microsoft, where he leverages his extensive expertise to drive impactful customer engagement and satisfaction. In this pivotal role, Jason is responsible for attracting, developing, coaching, and evaluating Customer Success Managers (CSMs), setting a high bar for excellence within a diverse and inclusive team of over ten professionals. His leadership approach emphasizes the importance of fostering a collaborative environment that empowers team members to excel in their roles while delivering exceptional customer experiences.
Jason acts as a strategic partner to executive-level decision-makers, including C-level executives and school system leaders, ensuring that their business and technical needs are met with tailored solutions. His ability to navigate complex technical landscapes, including Active Directory, VMware, and Microsoft SQL Server, enables him to address and resolve challenging business problems effectively. By enhancing system functionality and implementing robust security measures, Jason not only drives cost savings but also elevates the overall customer experience.
Key projects under Jason's guidance often focus on optimizing network administration and server management, ensuring that clients can leverage Microsoft technologies to their fullest potential. His strong communication skills and strategic insights allow him to bridge the gap between technical teams and business stakeholders, facilitating a seamless integration of technology into organizational processes. With a commitment to excellence and a passion for empowering others, Jason Rohr continues to make significant contributions to the success of Microsoft’s customer-centric initiatives.
