As the Senior Manager of Sales & Retention at TXU Energy, Jason Niederkorn leverages over two decades of expertise in contact center leadership to drive exceptional performance in both residential and small commercial segments. His extensive background in Fortune 500 organizations across the insurance, mortgage,...
As the Senior Manager of Sales & Retention at TXU Energy, Jason Niederkorn leverages over two decades of expertise in contact center leadership to drive exceptional performance in both residential and small commercial segments. His extensive background in Fortune 500 organizations across the insurance, mortgage, and energy sectors equips him with a unique perspective on customer engagement and retention strategies. At TXU Energy, Jason oversees a diverse team of several hundred employees, both domestically and internationally, ensuring that they are equipped to deliver outstanding service and sales results.
Jason's role involves managing residential inbound and outbound sales initiatives, where he employs his deep understanding of relationship management and sales management to optimize performance. He is particularly focused on enhancing customer retention through innovative strategies that prioritize customer satisfaction and loyalty. By utilizing advanced CRM systems and segmentation techniques, Jason is able to tailor approaches that resonate with different customer demographics, thereby improving overall engagement and conversion rates.
In addition to his sales acumen, Jason is committed to process improvement and vendor management, ensuring that operational efficiencies are maximized while maintaining high standards of service quality. His fluency in Spanish further enhances his ability to connect with a broader customer base, fostering inclusivity and understanding in customer interactions. As a forward-thinking leader, Jason Niederkorn is dedicated to driving growth and excellence at TXU Energy, positioning the company as a leader in customer-centric energy solutions.
