As the Assistant Vice President of Infrastructure & ITSM Operations at Humana, Jason Bird leverages over 20 years of experience in technology leadership to drive transformative initiatives across the organization. His role encompasses the enterprise delivery of critical infrastructure components, including Data Centers, Cloud Environments,...
As the Assistant Vice President of Infrastructure & ITSM Operations at Humana, Jason Bird leverages over 20 years of experience in technology leadership to drive transformative initiatives across the organization. His role encompasses the enterprise delivery of critical infrastructure components, including Data Centers, Cloud Environments, and Remote Sites, ensuring that Humana's IT backbone is robust, scalable, and aligned with the company's strategic goals. Jason's expertise in IT Infrastructure Management is pivotal in overseeing a substantial financial portfolio exceeding $300 million, while managing a diverse team of over 500 professionals.
Under Jason's leadership, key projects have focused on optimizing IT Service Management (ITSM) practices, including Incident Management, Change Enablement, and Problem Management. By implementing innovative solutions and best practices, he has successfully enhanced operational efficiency and reduced costs, driving significant business results. His ability to communicate complex technical concepts in an accessible manner fosters collaboration across various departments, bridging the gap between IT and business stakeholders.
Jason's strategic vision extends to the integration of Enterprise API Platforms and advanced Cloud Computing solutions, positioning Humana at the forefront of digital transformation in the healthcare sector. His commitment to continuous improvement and operational excellence not only enhances service delivery but also contributes to a culture of innovation within the organization. With a proven track record in Infrastructure and Operations Management, Jason Bird is a key driver of Humana's mission to provide high-quality healthcare solutions while optimizing technology investments.
