As the North America Solutions Engineer Director at Acoustic, Jann Harrison plays a pivotal role in shaping the future of customer engagement through innovative technology solutions. With a deep-seated passion for empowering customers and partners, Jann leads a dynamic team of Solution Engineers dedicated to...
As the North America Solutions Engineer Director at Acoustic, Jann Harrison plays a pivotal role in shaping the future of customer engagement through innovative technology solutions. With a deep-seated passion for empowering customers and partners, Jann leads a dynamic team of Solution Engineers dedicated to delivering exceptional value across various channels, including New Logo acquisition, Customer Success, and Partner collaborations. Under her leadership, the team is not only focused on demonstrating the tangible outcomes of Acoustic's offerings but also on fostering a culture of continuous learning and innovation.
Jann's expertise spans a wide array of critical areas, including CRM, analytics, and multi-channel marketing, which are essential in today’s rapidly evolving enterprise software landscape. She is particularly adept at solution selling, ensuring that her team is equipped with the skills necessary to craft compelling solution overviews that resonate with prospects and existing customers alike. By leveraging her extensive knowledge in marketing automation and web analytics, Jann is committed to driving business results that align with customer needs and industry trends.
Key projects under Jann's direction include the development of tailored solutions that enhance customer engagement and streamline marketing efforts. She actively collaborates with sales teams to identify opportunities for growth and to remove obstacles that may hinder success. Jann's strategic vision not only enhances the capabilities of her team but also positions Acoustic as a leader in delivering innovative solutions that drive measurable outcomes for clients. Her unwavering commitment to excellence and her ability to cultivate high-performing teams make her an invaluable asset to Acoustic and its mission to transform customer experiences.
