As the Director - Bank Modernization Process Reinvention Lead at Capital One, Janet Odell plays a pivotal role in transforming and optimizing banking processes to align with the institution's core modernization initiatives. With a robust background in Business Process Management (BPM) and a suite of...
As the Director - Bank Modernization Process Reinvention Lead at Capital One, Janet Odell plays a pivotal role in transforming and optimizing banking processes to align with the institution's core modernization initiatives. With a robust background in Business Process Management (BPM) and a suite of certifications—including Certified Enterprise Risk Professional and Certified Scrum Product Owner—Janet is uniquely positioned to drive innovation in a rapidly evolving financial landscape. Her expertise in risk assessment and strategic planning enables her to identify and mitigate potential challenges while ensuring compliance with industry regulations.
Janet leads key projects that focus on reimagining traditional banking workflows through automation and process reinvention. By leveraging advanced technologies such as robotics and outsourcing, she aims to streamline operations, enhance customer experiences, and improve overall efficiency. Her work not only supports Capital One's commitment to modernization but also positions the bank as a leader in the competitive financial services sector.
In her role, Janet collaborates with cross-functional teams to implement agile project management methodologies, ensuring that projects are delivered on time and within scope. Her extensive knowledge in mortgage lending and credit further informs her approach, allowing her to develop solutions that are both innovative and practical. As she continues to champion the integration of cutting-edge practices within the banking sector, Janet Odell remains a driving force behind Capital One's mission to redefine the future of banking.
