As the Senior Director of Product Management at Sunrun, Janet Hsiao stands at the forefront of innovation in the renewable energy sector, driving the digital transformation that enhances customer engagement and operational efficiency. With a robust portfolio that encompasses product ownership over all digital touchpoints—including...
As the Senior Director of Product Management at Sunrun, Janet Hsiao stands at the forefront of innovation in the renewable energy sector, driving the digital transformation that enhances customer engagement and operational efficiency. With a robust portfolio that encompasses product ownership over all digital touchpoints—including Sunrun.com, e-commerce channels, mobile native apps, and sales web applications—Janet plays a pivotal role in shaping the user experience for over 1 million solar and battery customers. Her leadership is characterized by a unique blend of strategic vision and hands-on execution, enabling her to navigate complex challenges while fostering collaboration across diverse teams.
One of Janet's key projects is the development and launch of the new Sunrun mobile apps, which debuted in November 2023. This initiative not only reflects her commitment to product-market fit but also showcases her expertise in analytics and growth strategies. By leveraging market research and financial modeling, she has crafted a product strategy that resonates with both customers and sales personnel, impacting 5,000 salespeople and 2,500 support staff. Janet's ability to communicate transparently and build trust across the organization has been instrumental in aligning stakeholders and driving project success.
Her multifaceted skill set—spanning project management, strategy formulation, and market analysis—positions her as a thought leader in the industry. Janet's passion for problem-solving and her adaptability to the evolving needs of the business ensure that Sunrun remains a leader in the clean energy space, paving the way for sustainable solutions that empower consumers and foster a greener future.
