Jan Silberstein, as the Founder and Owner of Zen Wine Tours, exemplifies a deep commitment to hospitality and exceptional service quality in the wine and travel industry. With over 20 years of experience, Jan has honed a unique blend of skills that positions her as...
Jan Silberstein, as the Founder and Owner of Zen Wine Tours, exemplifies a deep commitment to hospitality and exceptional service quality in the wine and travel industry. With over 20 years of experience, Jan has honed a unique blend of skills that positions her as a leading expert in guest services, destination marketing, and tourism management. Her role encompasses not just planning and organizing wine tours in Napa and the extended Bay Area, but also creating memorable experiences that resonate with guests long after their visit.
At Zen Wine Tours, Jan takes a hands-on approach, personally overseeing every aspect of the guest journey—from the initial inquiry to the heartfelt farewell. This level of engagement ensures that each tour is tailored to meet the specific desires and expectations of her clients, fostering an atmosphere of warmth and connection. Her creative problem-solving abilities shine through as she navigates challenges, transforming potential obstacles into opportunities for enhanced guest satisfaction.
Key projects under Jan’s leadership include exclusive collaborations with local wineries, crafting bespoke itineraries that highlight the unique flavors and stories of the Napa Valley. Her expertise in customer service and management allows her to cultivate strong relationships with both guests and partners, ensuring a seamless experience that emphasizes the beauty of the region. Jan’s passion for hospitality is not just about providing a service; it’s about creating lasting memories and enriching the lives of those she encounters, making Zen Wine Tours a standout choice for wine enthusiasts and travelers alike.
