James Wiatrak currently serves as the Operations Supervisor at CIT, where he leverages his extensive background in banking operations to enhance efficiency and drive performance across multiple sites. With a proven track record at BBVA Compass and JP Morgan Chase, James has honed his expertise...
James Wiatrak currently serves as the Operations Supervisor at CIT, where he leverages his extensive background in banking operations to enhance efficiency and drive performance across multiple sites. With a proven track record at BBVA Compass and JP Morgan Chase, James has honed his expertise in managing high-volume, service-oriented environments, processing an impressive average of $420 million in transactions across four states as a Lockbox site manager. His role at CIT, formerly Mutual of Omaha Bank, places him at the forefront of operational excellence, where he is dedicated to optimizing processes and elevating customer experience.
In his current position, James is actively involved in key projects that focus on risk management and performance improvement, ensuring that operations not only meet but exceed industry standards. His leadership skills shine through as he cultivates a culture of teamwork and accountability, empowering staff through comprehensive training and development programs. James's ability to foster strong interpersonal relationships enhances collaboration within his team, driving innovative solutions to complex challenges.
As an advocate for continuous improvement, James employs data-driven decision-making to analyze operational metrics, identify areas for enhancement, and implement strategic initiatives. His commitment to leadership development and public speaking further positions him as a thought leader within the organization. With a forward-thinking mindset, James Wiatrak is excited about the future of CIT and remains focused on delivering exceptional results that align with the company’s vision and goals.