As the Vice President of Risk for the Americas at InterContinental Hotels Group (IHG), James Swartz plays a pivotal role in safeguarding the company's esteemed brand and reputation across a diverse portfolio of hotels and resorts. With a robust background in Enterprise Risk Management and...
As the Vice President of Risk for the Americas at InterContinental Hotels Group (IHG), James Swartz plays a pivotal role in safeguarding the company's esteemed brand and reputation across a diverse portfolio of hotels and resorts. With a robust background in Enterprise Risk Management and Crisis Management, James is adept at navigating the complexities of the hospitality industry, ensuring that both corporate safety and environmental health standards are not only met but exceeded. His expertise extends to Corporate Loss Control and Insurance, where he implements strategic initiatives to mitigate risks associated with operations in the aviation and travel sectors.
Currently, James is spearheading several key projects aimed at enhancing IHG's risk management framework. This includes the development of comprehensive safety management systems that integrate best practices in occupational health and safety across all properties. By fostering a culture of safety and resilience, he empowers teams to proactively identify and address potential risks, thereby protecting both guests and employees.
James's leadership style is characterized by a commitment to team building and training, ensuring that all staff members are equipped with the necessary skills to respond effectively to crises. His extensive experience in operations management allows him to create tailored risk mitigation strategies that align with IHG's operational goals. Through his innovative approach and unwavering dedication, James Swartz continues to fortify IHG's position as a trusted leader in the hospitality industry, adeptly balancing risk with opportunity in an ever-evolving landscape.
