James Farley serves as the Senior Director of the Operations Services Group at Wyndham Hotel Group, where he plays a pivotal role in transforming the organization’s IT and data strategy. With a robust background in global IT and data solutions, James has successfully led initiatives...
James Farley serves as the Senior Director of the Operations Services Group at Wyndham Hotel Group, where he plays a pivotal role in transforming the organization’s IT and data strategy. With a robust background in global IT and data solutions, James has successfully led initiatives that enhance operational efficiency and drive innovation across the hotel group’s multi-partner integrated operations management platform. His expertise in data warehouse management, cloud migration, and IT service management has been instrumental in optimizing the technology infrastructure that supports Wyndham’s extensive portfolio of properties.
In his current role, James spearheads the day-to-day operations of the Operations Services Group, overseeing a dedicated team responsible for the management of critical applications, databases, and compliance with security protocols. His leadership has not only facilitated the growth of Wyndham’s IT capabilities but has also ensured the integrity and security of data across the organization. By leveraging his skills in project management and business intelligence, James has implemented process improvements that have resulted in significant revenue analysis and enhanced operational performance.
James’s strategic partnership approach allows him to identify and address the unique challenges faced by the hospitality industry, ensuring that Wyndham Hotel Group remains at the forefront of technological advancements. His commitment to fostering a culture of innovation and continuous improvement has positioned the Operations Services Group as a key driver of Wyndham’s success in a competitive market. With a focus on cybersecurity and analytics, James is dedicated to delivering solutions that not only meet current demands but also anticipate future trends in the hospitality sector.
