Jamal Mazhar serves as the Vice President of Engineering at Sprinklr, where he plays a pivotal role in shaping the company's cloud infrastructure and DevOps strategies. With a robust background in cloud computing, Jamal has been instrumental in scaling Sprinklr's infrastructure to meet the demands...
Jamal Mazhar serves as the Vice President of Engineering at Sprinklr, where he plays a pivotal role in shaping the company's cloud infrastructure and DevOps strategies. With a robust background in cloud computing, Jamal has been instrumental in scaling Sprinklr's infrastructure to meet the demands of its rapid growth, transitioning from a private to a public company. His leadership in large-scale cloud engineering has not only enhanced operational efficiency but also ensured the implementation of critical compliance measures such as PCI, SOC, and FedRamp, which are essential for maintaining trust and security in today’s digital landscape.
One of Jamal's key projects includes the establishment of a multi-region disaster recovery system and multi-zone high availability architecture, which significantly bolsters Sprinklr's resilience against potential outages and data loss. His expertise in SaaS hosting and infrastructure management has enabled the company to deliver seamless customer experiences, empowering some of the world's most beloved brands to enhance customer happiness through innovative solutions.
Before joining Sprinklr, Jamal founded Kaavo, a pioneering company in application-centric management for cloud computing, where he was the lead inventor on multiple cloud management patents, including one in China. His extensive experience in cross-functional partnerships and strategic negotiations has equipped him with the skills necessary to drive integration and collaboration across teams, ensuring that Sprinklr remains at the forefront of the industry. With a strong foundation in big data technologies and a deep understanding of software development, Jamal continues to push the boundaries of what is possible in cloud engineering and DevOps, making him a vital asset to Sprinklr's mission of transforming customer engagement.