As the Director of Operations at Kepler Communications Inc., Jake Urbanek brings a wealth of experience and a strategic mindset to the forefront of satellite communications. With fourteen years dedicated to the satellite domain, Jake has honed his expertise in operational efficiency, facilities development, and...
As the Director of Operations at Kepler Communications Inc., Jake Urbanek brings a wealth of experience and a strategic mindset to the forefront of satellite communications. With fourteen years dedicated to the satellite domain, Jake has honed his expertise in operational efficiency, facilities development, and mission management, making him a pivotal player in the company’s ambitious growth trajectory. His leadership has been instrumental in the successful build-out and transition of new office and manufacturing facilities, ensuring that Kepler is well-equipped to meet the increasing demand for its innovative satellite services.
Jake's commitment to superlative service and user experience is evident in his implementation of tailored sales and operations processes, which have significantly improved cross-functional alignment and operational efficiency. By focusing on key performance indicators (KPIs), he has fostered a culture of accountability and continuous improvement within the organization. His strategic vision extends to the expansion of ground station infrastructure, a critical component in supporting Kepler's mission to provide reliable Ground Station as a Service (GSaaS) solutions.
In addition to his operational acumen, Jake's background in satellite command and control and satellite systems engineering positions him as a knowledgeable leader in the industry. His ability to navigate the complexities of capstone space agency programs and start-up environments has allowed him to effectively scale teams from 10 to over 100 members, cultivating a collaborative and high-performing work culture. As Kepler Communications continues to innovate and expand its offerings, Jake Urbanek remains at the helm, driving operational excellence and ensuring that the company remains a leader in the satellite communications landscape.