Jake Mikek serves as a Senior Sales Solution Representative at Insight Enterprises, where he plays a pivotal role in driving customer satisfaction and enhancing sales performance within the IT and software reseller landscape. With a keen focus on customer service, Jake is dedicated to delivering...
Jake Mikek serves as a Senior Sales Solution Representative at Insight Enterprises, where he plays a pivotal role in driving customer satisfaction and enhancing sales performance within the IT and software reseller landscape. With a keen focus on customer service, Jake is dedicated to delivering exceptional service, rapid response times, and in-depth product knowledge that clients have come to expect. He manages his own book of business, collaborating closely with seven Account Executives to strategically grow their software sales and licensing operations.
In his role, Jake excels in IT sourcing and project management, ensuring that clients receive tailored software solutions that meet their specific needs. He adeptly navigates the complexities of the internal order management system to find, quote, and facilitate the purchase of essential software and licensing, all while maintaining a strong emphasis on relationship building. His expertise in cloud computing and SaaS solutions allows him to provide valuable insights to clients, helping them leverage technology for enhanced operational efficiency.
Jake's organizational skills and teamwork capabilities are instrumental in managing multiple projects simultaneously, ensuring that deadlines are met and client expectations are exceeded. He is also well-versed in the Request for Proposal (RFP) process, which further enhances his ability to secure new business opportunities. Outside of work, Jake cherishes his time spent with family and enjoys outdoor activities, which help him maintain a balanced and fulfilling lifestyle. Through his commitment to excellence and continuous improvement, Jake Mikek is not only a key asset to Insight Enterprises but also a trusted partner to his clients in navigating the ever-evolving IT landscape.
