Jaime Kimzey serves as an Area Manager at InterContinental Hotels Group (IHG®), where she expertly oversees a diverse portfolio of 35 hotels across six states, including Washington, Idaho, Oregon, California, Arizona, and Nevada. Her role encompasses both Staybridge Suites and Candlewood Suites, where she is...
Jaime Kimzey serves as an Area Manager at InterContinental Hotels Group (IHG®), where she expertly oversees a diverse portfolio of 35 hotels across six states, including Washington, Idaho, Oregon, California, Arizona, and Nevada. Her role encompasses both Staybridge Suites and Candlewood Suites, where she is responsible for developing, administering, and controlling hotel revenue and expense budgets. Jaime's analytical prowess shines as she meticulously reviews Profit and Loss statements and General Ledger reports, ensuring financial health and operational excellence across her portfolio.
A key aspect of Jaime's work involves maintaining robust relationships with target accounts while sustaining and servicing core pieces of business. She collaborates closely with the Director of Sales, engaging in joint calls to drive revenue growth and enhance market presence. Jaime's consulting focus is anchored in seven defined areas of performance, including Revenue Per Available Room (RevPAR), Revenue Generation Index (RGI), and critical guest satisfaction metrics. Her commitment to the IHG® Loyalty Program is evident as she diligently tracks and improves its components, ensuring that guests remain engaged and satisfied.
With a strong foundation in hospitality management, human resources, and program management, Jaime leverages her skills to foster a culture of operational excellence within her hotels. Her dedication to training and development empowers her teams to deliver exceptional service, ultimately enhancing the guest experience and driving profitability. Through her strategic insights and hands-on approach, Jaime Kimzey continues to make a significant impact in the hospitality industry, positioning IHG® as a leader in guest satisfaction and operational performance.
