Jai Kishan is a distinguished General Manager at Rosewood Hotels & Resorts, where he leverages over 25 years of luxury hotel experience to elevate guest experiences and operational excellence. With a career that spans prestigious brands such as Accor India, Oberoi Hotels & Resorts, and...
Jai Kishan is a distinguished General Manager at Rosewood Hotels & Resorts, where he leverages over 25 years of luxury hotel experience to elevate guest experiences and operational excellence. With a career that spans prestigious brands such as Accor India, Oberoi Hotels & Resorts, and Ritz-Carlton, Jai has cultivated a deep understanding of the hospitality landscape, particularly in managing high-end resorts and hotels. His current role at Rosewood involves overseeing an integrated 150-acre resort complex that features 375 all-pool villas, multiple dining outlets, and expansive MICE venues, showcasing his expertise in large-scale operations and strategic planning.
Jai's commitment to business excellence is evident in his hands-on approach to revenue forecasting and operational efficiency. He has successfully led key projects that enhance guest experiences, including the development of innovative marketing strategies and the implementation of employee learning and development programs. His leadership in rooms division management ensures that every aspect of the guest journey is meticulously crafted, from the booking process through to the personalized service delivered during their stay.
In addition to his operational acumen, Jai is passionate about fostering a culture of excellence among his team, emphasizing the importance of training and development in delivering exceptional service. His proficiency in systems like Opera and his experience in opening hotels further underscore his capability to drive performance and profitability in a competitive market. As a global hotelier, Jai Kishan continues to set new standards in luxury hospitality, making him a pivotal figure in the success of Rosewood Hotels & Resorts.
