Jacqueline Ridley, Founder and CEO of Ridley and Ridley Consulting, brings over 25 years of diverse experience across multiple industries, including E-Commerce, Manufacturing, Telecommunications, Healthcare, Retail, Non-Profit, and Real Estate. Trained at Lockheed Martin and certified by Rutgers Business School as a Lean Six Sigma...
Jacqueline Ridley, Founder and CEO of Ridley and Ridley Consulting, brings over 25 years of diverse experience across multiple industries, including E-Commerce, Manufacturing, Telecommunications, Healthcare, Retail, Non-Profit, and Real Estate. Trained at Lockheed Martin and certified by Rutgers Business School as a Lean Six Sigma Green Belt, Jacqueline is a hands-on leader known for her strategic approach to enhancing customer service and driving continuous improvement in processes and procedures.
At Ridley and Ridley Consulting, Jacqueline leverages her extensive expertise in customer operations to partner with motivated business owners, helping them develop customer-centric business strategies that align and optimize their entire organizational structure. Her focus on market research and customer insight allows her to craft tailored solutions that not only enhance operational efficiency but also elevate the overall customer experience.
Key projects under her leadership have included implementing comprehensive customer experience initiatives that have resulted in significant improvements in client satisfaction and retention rates. Jacqueline’s proficiency in operations management and business development, combined with her adeptness in tools like Salesforce and Microsoft Office, empowers her clients to achieve sustainable growth and operational excellence.
As a dedicated coach and mentor, Jacqueline is passionate about empowering businesses to harness the power of data-driven insights and continuous improvement methodologies. Follow her journey and stay updated on her latest projects and insights by connecting with her under Jacqueline Michele Ridley, 6σGB.
