Jacob Gertz is a dedicated Booking Specialist at RIVERHORSE PARTNERS, LLC, where he plays a pivotal role in enhancing the overall customer experience through meticulous coordination of bookings and reservations. Currently a junior at the University of Utah, Jacob is pursuing a finance degree at...
Jacob Gertz is a dedicated Booking Specialist at RIVERHORSE PARTNERS, LLC, where he plays a pivotal role in enhancing the overall customer experience through meticulous coordination of bookings and reservations. Currently a junior at the University of Utah, Jacob is pursuing a finance degree at the esteemed David Eccles School of Business, equipping him with a solid foundation in financial principles that he seamlessly integrates into his professional responsibilities.
In his role, Jacob is not only focused on maximizing seating capacity but also on increasing foot traffic to the establishment. He employs strategic planning and data analysis to optimize reservation systems, ensuring that every table is utilized effectively. His proficiency in Microsoft Office, particularly Excel, allows him to manage contracts and table arrangements with precision, while also facilitating smooth customer interactions. Jacob's expertise in Customer Relationship Management (CRM) systems further enhances his ability to foster strong relationships with clients, ensuring their needs are met and expectations exceeded.
Jacob's background in the hospitality industry, combined with his strong customer service skills, positions him as a valuable asset to RIVERHORSE PARTNERS, LLC. He understands the nuances of the retail and sales environment, which enables him to contribute to the company's growth by creating memorable dining experiences. As he continues to develop his skills and gain experience, Jacob is poised to make significant contributions to the hospitality sector, leveraging his academic knowledge and hands-on experience to drive success for both his team and the organization.
