Jackie Perez is a seasoned Operations Manager at Light Up Ventures, where she leverages over 15 years of diverse experience to enhance organizational efficiency and drive business growth. In her current role, Jackie is instrumental in overseeing the company's daily operations, focusing on lead generation,...
Jackie Perez is a seasoned Operations Manager at Light Up Ventures, where she leverages over 15 years of diverse experience to enhance organizational efficiency and drive business growth. In her current role, Jackie is instrumental in overseeing the company's daily operations, focusing on lead generation, proposal development, and comprehensive client and program management. Her expertise in both front office and back office operations allows her to create a seamless workflow that not only meets but exceeds client expectations.
At Light Up Ventures, Jackie is currently spearheading several key projects aimed at optimizing operational processes and enhancing client engagement. One of her notable initiatives involves implementing a new CRM platform that streamlines lead tracking and improves communication across teams. This project not only boosts productivity but also enhances the overall client experience by ensuring timely follow-ups and personalized service. Additionally, Jackie plays a crucial role in staff supervision, fostering a collaborative environment that encourages team leadership and professional development.
Her proficiency in data management tools, such as Kronos WFC, alongside her creative skills in platforms like Canva and social media, enables her to craft compelling proposals and marketing materials that resonate with potential clients. Jackie’s strategic approach to accounts payable and receivable ensures financial accuracy and transparency, which are vital for maintaining strong client relationships. With her dynamic skill set and unwavering commitment to operational excellence, Jackie Perez continues to be a driving force behind the success of Light Up Ventures, positioning the company for sustained growth in a competitive landscape.
