Ivy Yankah is a seasoned General Manager at Softlanding Limited, where she leverages her extensive experience in the hospitality industry to drive operational excellence and foster a culture of collaboration and innovation. With a strong educational background, including a Master’s degree in Human Resources Management...
Ivy Yankah is a seasoned General Manager at Softlanding Limited, where she leverages her extensive experience in the hospitality industry to drive operational excellence and foster a culture of collaboration and innovation. With a strong educational background, including a Master’s degree in Human Resources Management from London Metropolitan University, Ivy possesses a unique blend of strategic planning and leadership skills that enable her to navigate the complexities of managing a diverse team and a dynamic client portfolio.
In her current role, Ivy oversees all aspects of Softlanding's operations, ensuring that client relationships are nurtured and maintained while also managing internal staff dynamics and external partnerships. Her hands-on approach to event management and program oversight has been pivotal in executing key projects that align with the company's strategic objectives. Ivy's expertise in contract negotiation and customer service has not only enhanced client satisfaction but also contributed to the overall growth and profitability of the organization.
Ivy is particularly adept at team building, fostering an environment where creativity and collaboration thrive. She works closely with stakeholders from both Softlanding Limited and its parent company, Stratcomm Africa, to ensure that all initiatives are aligned with the broader business goals. Her commitment to excellence and her ability to inspire those around her make her a valuable asset to the company and the hospitality industry at large. As she continues to lead Softlanding Limited towards new heights, Ivy remains dedicated to enhancing operational efficiency and delivering exceptional service to clients.
