Isabel Litman currently serves as the Operations Manager at Pitusa Furniture, where she leverages her extensive leadership experience in the retail sector to drive operational excellence and enhance customer satisfaction. With over four years of diverse experience encompassing visual merchandising, customer service, and operations, Isabel...
Isabel Litman currently serves as the Operations Manager at Pitusa Furniture, where she leverages her extensive leadership experience in the retail sector to drive operational excellence and enhance customer satisfaction. With over four years of diverse experience encompassing visual merchandising, customer service, and operations, Isabel has developed a unique skill set that allows her to empathize with customers while implementing strategic solutions that elevate the shopping experience.
In her role, Isabel is the primary point of contact for customer service inquiries, ensuring that all service and repair coordination is handled efficiently. She adeptly manages sales financing, accounts payable and receivable, and inventory management, demonstrating her comprehensive understanding of retail operations. Isabel's analytical skills are pivotal as she meticulously analyzes sales data to inform buying decisions and implement effective sales strategies. Her proficiency in e-commerce management, particularly through platforms like Shopify and Google Analytics, has been instrumental in optimizing online sales and enhancing the digital customer journey.
Isabel has also taken the initiative to implement robust sales policies and procedures that not only streamline operations but also empower her team to deliver exceptional service. Her leadership style fosters a collaborative environment, encouraging team members to develop their skills in critical thinking and strategic planning. With a strong foundation in communication and training, Isabel is dedicated to nurturing talent within her team, ensuring that Pitusa Furniture continues to thrive in a competitive retail landscape.
