Iris Torres is a dedicated Eligibility Specialist at IPC The Hospitalist Company, Inc., where she leverages her extensive expertise in healthcare administration to ensure seamless patient eligibility verification and claims processing. With a strong foundation in business and a unique background in visual merchandising, Iris...
Iris Torres is a dedicated Eligibility Specialist at IPC The Hospitalist Company, Inc., where she leverages her extensive expertise in healthcare administration to ensure seamless patient eligibility verification and claims processing. With a strong foundation in business and a unique background in visual merchandising, Iris brings a creative yet analytical approach to her role. She is adept at utilizing various software tools, including Excel, Outlook, and Medi-Soft, to manage and analyze patient data effectively.
In her current position, Iris is responsible for logging daily patient information into the database, ensuring that all entries are accurate and up-to-date. Her meticulous attention to detail allows her to check patient eligibility through various channels, including online portals and direct communication with insurance providers. This proactive approach not only enhances the efficiency of the claims process but also contributes to improved patient satisfaction by minimizing delays in care.
Key projects that Iris has undertaken include streamlining the claims rebilling process for denied claims, which has resulted in a significant reduction in turnaround time for payments. Her expertise in CPT, HCPCS, and ICD-9 coding enables her to navigate the complexities of medical billing with confidence, ensuring compliance and accuracy in all submissions. By combining her technical skills with her keen understanding of inventory management and data analysis, Iris plays a pivotal role in optimizing the operational efficiency of IPC The Hospitalist Company, Inc. Her commitment to excellence and continuous improvement positions her as a valuable asset in the ever-evolving healthcare landscape.
