Inna Kalavsky serves as the Customer Relationship Management Team Lead at ML Medical Billing, where she leverages her extensive expertise in healthcare billing and client relations to enhance service delivery and client satisfaction. With a specialized focus on Applied Behavior Analysis (ABA) and Core Therapy,...
Inna Kalavsky serves as the Customer Relationship Management Team Lead at ML Medical Billing, where she leverages her extensive expertise in healthcare billing and client relations to enhance service delivery and client satisfaction. With a specialized focus on Applied Behavior Analysis (ABA) and Core Therapy, Inna plays a pivotal role in streamlining billing processes and ensuring compliance with industry regulations, including the U.S. Health Insurance Portability and Accountability Act (HIPAA). Her proficiency in software platforms such as Central Reach, eBridge, and Kareo allows her to effectively manage client accounts and optimize billing workflows, ensuring accurate invoicing and timely payments.
Inna is a self-starter who thrives in dynamic environments, and her ability to train and mentor team members has been instrumental in fostering a culture of continuous improvement within the CRM team. She is currently spearheading key projects aimed at enhancing client engagement and satisfaction, utilizing her skills in project management (MS Project) to oversee the implementation of innovative solutions that address client needs. Her background in phlebotomy and medical terminology further enriches her understanding of the healthcare landscape, enabling her to communicate effectively with both clients and healthcare providers.
Through her commitment to excellence and her strategic approach to relationship management, Inna Kalavsky is not only driving the success of ML Medical Billing but also contributing to the broader mission of improving healthcare accessibility and efficiency. Her blend of technical skills and interpersonal acumen positions her as a valuable asset in the ever-evolving field of medical billing and client relations.
