Ida Julie Pilegaard Pedersen serves as an Administrative Office Assistant at Better Feet A/S, where she leverages her extensive training as a kontor- og regnskabsassistent to streamline operations and enhance customer service. In her current role, Ida is pivotal in managing the complexities of import...
Ida Julie Pilegaard Pedersen serves as an Administrative Office Assistant at Better Feet A/S, where she leverages her extensive training as a kontor- og regnskabsassistent to streamline operations and enhance customer service. In her current role, Ida is pivotal in managing the complexities of import and export logistics, ensuring compliance with specific customs regulations, particularly concerning Aktiv Forædling and Udførselstilladelser. Her daily responsibilities encompass a wide array of tasks, including invoicing, generating packing slips, and preparing essential documentation such as Certificates of Conformity and Certificates of Origin.
Ida's expertise extends to customer service, where she adeptly handles inquiries via phone, email, and in-person interactions, ensuring that clients receive timely and accurate information. She is proficient in order processing and follow-up using platforms like Magento, Boost My Shop, and Economic, which allows her to maintain a seamless workflow and enhance customer satisfaction. Her role also involves procurement from both domestic and international suppliers, where her negotiation skills and understanding of market dynamics come into play.
In addition to her operational responsibilities, Ida is skilled in CRM systems and Microsoft Excel, which she utilizes for data analysis and reporting. Her knowledge of logistics management and administrative assistance further supports her ability to handle complaints and ensure that customer issues are resolved efficiently. With a strong foundation in both administrative tasks and logistics, Ida Julie Pilegaard Pedersen is an invaluable asset to Better Feet A/S, contributing to the company's commitment to excellence in service and operational efficiency.
