Icy Conn serves as the Executive Director of Operations for Convenience, Grocery Retail, and Franchise Food & Beverage at the Choctaw Nation of Oklahoma, where he brings over 20 years of extensive experience in the retail sector. In this pivotal role, Icy is accountable for...
Icy Conn serves as the Executive Director of Operations for Convenience, Grocery Retail, and Franchise Food & Beverage at the Choctaw Nation of Oklahoma, where he brings over 20 years of extensive experience in the retail sector. In this pivotal role, Icy is accountable for the comprehensive oversight of financial, guest, and employee activities across 24 diverse business units. His strategic leadership is instrumental in managing an impressive annual revenue of $246 million, where he develops accurate forecasts and executes the operating budget with precision.
Icy's expertise in inventory control and market analysis enables him to navigate the complexities of the post-pandemic retail landscape, addressing labor market dynamics and shifting consumer trends. His analytical acumen and competitive drive empower him to implement innovative solutions that enhance operational efficiency and improve guest experiences. Additionally, Icy excels in space planning and marketing strategies, ensuring that each unit not only meets but exceeds customer expectations.
A natural relationship builder, Icy fosters a collaborative environment among his operations team, encouraging open communication and problem-solving. His proficiency in public speaking and writing allows him to effectively convey strategic initiatives and engage stakeholders at all levels. As he continues to lead the Choctaw Nation's retail operations, Icy Conn remains committed to driving growth and sustainability while upholding the values and mission of the organization.
