Ian El-Mokadem serves as a Non-Executive Director at Serco, a prominent global provider of essential public services. In this role, he leverages his extensive expertise in business transformation and strategic consulting to guide the company through complex challenges and opportunities. With a turnover exceeding £4...
Ian El-Mokadem serves as a Non-Executive Director at Serco, a prominent global provider of essential public services. In this role, he leverages his extensive expertise in business transformation and strategic consulting to guide the company through complex challenges and opportunities. With a turnover exceeding £4 billion and a workforce of around 50,000 employees across diverse sectors such as defence, transport, justice, immigration, and healthcare, Serco is at the forefront of delivering critical services that impact millions of lives.
Ian's strategic insights are particularly valuable as Serco navigates the evolving landscape of public service delivery, where efficiency and innovation are paramount. He is actively involved in key projects aimed at enhancing operational performance and driving sales growth, ensuring that the company remains competitive in both the UK & Europe and its international markets, including North America, Asia Pacific, and the Middle East. His background in mergers and acquisitions and private equity equips him with a unique perspective on value creation and sustainable growth, enabling Serco to explore new avenues for expansion and investment.
Moreover, Ian’s leadership in change management and strategic planning is instrumental in fostering a culture of adaptability within Serco. His commitment to delivering results while maintaining high standards of governance and accountability reflects his deep understanding of the intricacies involved in managing large-scale organizations. As a seasoned advisor, Ian continues to contribute to Serco’s mission of providing essential services that enhance the quality of life for citizens, reinforcing his reputation as a transformative leader in the public service sector.