Holy Torres serves as the Principal Release Manager at UW Medicine, where he plays a pivotal role in the management and optimization of the Epic electronic health record (EHR) system. With a robust background in project management and healthcare information technology, Holy is adept at...
Holy Torres serves as the Principal Release Manager at UW Medicine, where he plays a pivotal role in the management and optimization of the Epic electronic health record (EHR) system. With a robust background in project management and healthcare information technology, Holy is adept at overseeing the intricate maintenance cycles of Epic systems, ensuring that upgrades and updates are executed seamlessly across UW Medicine's extensive network of institutions. His expertise encompasses various components of Epic, including Charge Description Master (CDM), Charge Router, Chronicles, and Resolute Hospital Billing, positioning him as a key resource in the organization’s efforts to enhance operational efficiency and patient care.
In his current role, Holy coordinates the efforts of over 55 teams, directing the implementation of critical system updates while maintaining a focus on change management and process improvement. His proficiency in Epic Ambulatory (EpicCare), Interface (Bridges), and Resolute Professional Billing allows him to navigate complex challenges and drive innovative solutions that align with UW Medicine's strategic goals. As a Six Sigma Green Belt, he employs data analysis and process optimization techniques to streamline workflows, reduce errors, and enhance the overall user experience within the EHR system.
Holy's commitment to excellence in healthcare technology is further demonstrated through his adept use of Microsoft SQL Server and Reporting Workbench, enabling him to generate insightful reports that inform decision-making at all levels of the organization. His leadership not only fosters collaboration among diverse teams but also ensures that UW Medicine remains at the forefront of healthcare innovation, ultimately contributing to improved patient outcomes and operational success.
