Hilary Cheng is a seasoned Vice President and Technology Project Lead at JPMorgan Chase & Co., bringing over 16 years of extensive experience in the IT and financial sectors. In her current role, she spearheads the modernization of the Transfer Agency application team, focusing on...
Hilary Cheng is a seasoned Vice President and Technology Project Lead at JPMorgan Chase & Co., bringing over 16 years of extensive experience in the IT and financial sectors. In her current role, she spearheads the modernization of the Transfer Agency application team, focusing on the strategic migration of over 10 legacy applications to public cloud infrastructure. This initiative not only enhances operational efficiency but also aligns with the firm’s broader digital transformation strategy, ensuring that JPMorgan Chase remains at the forefront of technological innovation in the financial industry.
In addition to her work on Transfer Agency, Hilary leads the Workflow application team, where she is instrumental in designing and developing streamlined business and operational flows. Her expertise in project planning and vendor management allows her to effectively coordinate cross-functional teams, ensuring that projects are delivered on time and within budget. Hilary’s background as a Business Analyst and Quality Assurance Lead enables her to leverage data mining and analysis skills to identify process inefficiencies and implement robust solutions that enhance user experience and operational effectiveness.
Hilary’s proficiency in core banking systems, coupled with her digital marketing acumen, positions her uniquely to bridge the gap between technology and business needs. Her problem-solving abilities and focus on localization ensure that the solutions she develops are not only innovative but also tailored to meet the diverse needs of global stakeholders. As a leader in technology project management, Hilary Cheng exemplifies a commitment to excellence and a forward-thinking approach that drives significant transformation within JPMorgan Chase & Co.