Henry Huang is a seasoned professional with over 20 years of experience in data analytics consulting, currently serving as the Managing Director and Customer Data Analytics Lead at PwC. In this pivotal role, Henry spearheads advanced analytics initiatives across various industries, focusing on establishing analytics...
Henry Huang is a seasoned professional with over 20 years of experience in data analytics consulting, currently serving as the Managing Director and Customer Data Analytics Lead at PwC. In this pivotal role, Henry spearheads advanced analytics initiatives across various industries, focusing on establishing analytics Centers of Excellence (CoE) that empower organizations to harness the full potential of their data. His expertise lies in developing predictive analytics solutions tailored for customer management, credit risk management, and operational improvement, particularly within the financial services sector.
Henry's leadership has been instrumental in building robust big data capabilities and implementing machine learning solutions that drive informed business decisions. He has successfully led key projects that include the creation of customer analytics solutions aimed at optimizing prospect acquisition targeting and maximizing return on marketing investment. His strategic approach not only enhances customer engagement but also fosters loyalty through data-driven insights that inform cross-sell and up-sell opportunities.
With a strong foundation in data engineering and mining, Henry excels in project management and risk management, ensuring that analytics initiatives align with business objectives and deliver measurable outcomes. His rich experience in customer loyalty program marketing analytics further underscores his commitment to leveraging data for enhanced customer experiences. As a thought leader in the field, Henry continues to push the boundaries of what is possible with data analytics, helping clients navigate the complexities of the digital landscape and achieve sustainable growth through innovative, data-driven strategies.
