Hendrik Leyssens is a seasoned Senior Operations Executive with extensive experience in the ground handling and aviation industry, currently serving as a Board Member of Cargo iQ. In this pivotal role, he contributes to the strategic direction and governance of Cargo iQ, an IATA interest...
Hendrik Leyssens is a seasoned Senior Operations Executive with extensive experience in the ground handling and aviation industry, currently serving as a Board Member of Cargo iQ. In this pivotal role, he contributes to the strategic direction and governance of Cargo iQ, an IATA interest group dedicated to enhancing quality standards within the global air cargo sector. His expertise in Operations Management and P&L Ownership positions him as a key player in driving initiatives that foster operational excellence and efficiency across the industry.
At Cargo iQ, Hendrik is actively involved in key projects aimed at standardizing processes and improving service quality for air cargo stakeholders. His leadership in Project Management has been instrumental in implementing innovative solutions that streamline operations and enhance customer satisfaction. With a focus on transformation and standardization, he collaborates with industry partners to develop best practices that not only meet but exceed the evolving demands of the air cargo market.
Hendrik’s calm demeanor under pressure and strong negotiation skills enable him to navigate complex challenges effectively, making him a respected figure among peers and stakeholders alike. His commitment to fostering a culture of continuous improvement and operational excellence is evident in his contributions to Cargo iQ, where he champions initiatives that promote collaboration and innovation within the air cargo community. With a robust skill set that includes training, management, and customer service, Hendrik Leyssens is dedicated to advancing the air cargo industry and ensuring its sustainable growth.