Hemin Joshi is a seasoned Senior Software Development Engineer at Amazon, where he plays a pivotal role in enhancing the customer experience for Amazon Prime members. With a robust background in Software Engineering and Product Management, Hemin has successfully navigated the complexities of the FoodTech,...
Hemin Joshi is a seasoned Senior Software Development Engineer at Amazon, where he plays a pivotal role in enhancing the customer experience for Amazon Prime members. With a robust background in Software Engineering and Product Management, Hemin has successfully navigated the complexities of the FoodTech, FinTech, and HealthTech sectors, bringing a wealth of knowledge to his current position. At Amazon, he has taken ownership of the post-checkout space, focusing on optimizing customer interactions and driving engagement.
One of Hemin's key projects involves the development of a distributed system that manages post-checkout experiences, handling an impressive 40 million impressions daily. This system not only streamlines the user journey but also significantly contributes to upselling Prime memberships, reaching over 15 million customers globally. His innovative approach to designing a databus for Cross Benefit Discovery has further enhanced customer experiences by enabling seamless access to various Prime benefits, thereby improving member satisfaction and retention.
Hemin's technical expertise spans a variety of programming languages and frameworks, including Python, Node.js, and Spring Boot, as well as cloud technologies like Amazon Web Services (AWS). His proficiency in Object-Oriented Programming (OOP) and database management with MongoDB complements his leadership skills, allowing him to effectively guide cross-functional teams in delivering high-impact solutions. With a keen focus on leveraging technology to drive business outcomes, Hemin Joshi continues to be a valuable asset to Amazon Prime, committed to enriching the member experience and fostering customer loyalty.
