Helen Slater serves as the Catering & Hospitality Manager at Derbyshire County Cricket Club, where she leverages her extensive experience in the hospitality sector to create exceptional guest experiences. With a strong emphasis on operational excellence, Helen is dedicated to fostering a culture of service...
Helen Slater serves as the Catering & Hospitality Manager at Derbyshire County Cricket Club, where she leverages her extensive experience in the hospitality sector to create exceptional guest experiences. With a strong emphasis on operational excellence, Helen is dedicated to fostering a culture of service that encourages her team to engage meaningfully with guests, ensuring that every interaction contributes to a memorable visit. Her strategic planning and operations management skills are pivotal in overseeing a diverse range of catering services, from match day hospitality to corporate events, all while maintaining the highest standards of food safety and quality.
Currently, Helen is spearheading several key projects aimed at enhancing the overall guest experience at the club. This includes the development of innovative food and beverage offerings that reflect both local flavors and contemporary trends, ensuring that Derbyshire County Cricket Club remains a premier destination for cricket fans and event attendees alike. Her expertise in sales management and new business development has also been instrumental in forging partnerships that expand the club’s catering capabilities and reach.
Helen’s confident communication style and strong customer relations skills enable her to build rapport with both guests and team members, creating an environment where everyone feels valued and motivated. As she looks forward to building a great team, her focus remains on delivering excellence at every level of service, ensuring that each guest leaves with a sense of satisfaction and a desire to return. With her enthusiastic approach and determination, Helen is poised to elevate the hospitality experience at Derbyshire County Cricket Club to new heights.