Heidi McIntosh serves as the Chief Operating Officer of the National Association of Social Workers (NASW), a pivotal role in a 120,000-member organization dedicated to enhancing the professional growth of social workers and advocating for sound national policies. With a strategic mindset and a commitment...
Heidi McIntosh serves as the Chief Operating Officer of the National Association of Social Workers (NASW), a pivotal role in a 120,000-member organization dedicated to enhancing the professional growth of social workers and advocating for sound national policies. With a strategic mindset and a commitment to fostering positive change, Heidi oversees a comprehensive operational framework that encompasses human resources, membership engagement, governance, communications, IT, and facilities management across 55 chapters nationwide. Her leadership is characterized by a focus on organizational effectiveness, ensuring that the NASW not only meets the immediate needs of its members but also anticipates future challenges in the social work landscape.
Under Heidi's guidance, the NASW has launched several key initiatives aimed at expanding access to resources and training for social workers, particularly those serving vulnerable populations. Her expertise in workforce planning and operations management has been instrumental in developing programs that enhance professional development and legislative advocacy, empowering social workers to navigate complex policy environments effectively. By cultivating collaborative relationships with stakeholders, including the CFO, General Counsel, and Foundation Director, Heidi ensures that the organization operates cohesively and strategically aligns its goals with the needs of its members.
Heidi's commitment to evaluating outcomes and implementing data-driven strategies has led to significant advancements in member engagement and satisfaction. Her public speaking skills and passion for training have made her a sought-after voice in the nonprofit sector, where she continues to inspire others to join her mission of creating a more equitable society through social work. As a forward-thinking leader, Heidi McIntosh exemplifies the transformative potential of effective operational leadership in the nonprofit arena.
