Heidi Labritz is a seasoned IT business executive and management consultant, currently serving as a Senior Customer Account Executive at Hitachi Digital Services. In this pivotal role, she leverages her extensive experience in developing and delivering technology-enabled solutions to drive growth and innovation for her...
Heidi Labritz is a seasoned IT business executive and management consultant, currently serving as a Senior Customer Account Executive at Hitachi Digital Services. In this pivotal role, she leverages her extensive experience in developing and delivering technology-enabled solutions to drive growth and innovation for her clients. Heidi’s expertise lies in managing large accounts, particularly within the communications and insurance sectors, where she has consistently demonstrated her ability to align technology strategies with business objectives.
At Hitachi Digital Services, Heidi is at the forefront of re-aligning the company’s offerings to meet the evolving needs of the marketplace. She is actively involved in key projects that focus on enhancing customer engagement and optimizing service delivery through advanced digital solutions. Her strong communication skills and ability to engage with C-level executives enable her to build lasting relationships and foster collaboration across various teams.
Heidi’s proficiency in CRM, program management, and process improvement has been instrumental in driving successful outcomes for her clients. By utilizing tools such as Visio and Business Objects, she effectively visualizes complex processes and data, ensuring that stakeholders have a clear understanding of project goals and deliverables. As she continues to navigate the dynamic landscape of IT consulting, Heidi remains committed to empowering organizations to harness the full potential of technology, ultimately leading to sustainable growth and enhanced operational efficiency. Her passion for innovation and dedication to client success make her an invaluable asset to Hitachi Digital Services and the broader technology community.