As the Director of Business Development at Flores & Associates, LLC, Heather Jones brings over two decades of invaluable experience in the employee benefits industry, specializing in consumer-driven health plans (CDHP). Her role is pivotal in guiding employers through the complexities of health and welfare...
As the Director of Business Development at Flores & Associates, LLC, Heather Jones brings over two decades of invaluable experience in the employee benefits industry, specializing in consumer-driven health plans (CDHP). Her role is pivotal in guiding employers through the complexities of health and welfare solutions, particularly as organizations increasingly seek innovative strategies to manage rising benefit costs. Under Heather's leadership, Flores has solidified its reputation as a trusted third-party administrator (TPA), providing a seamless blend of service and technology that empowers employers to implement successful CDHP strategies.
Heather's expertise lies not only in the technical aspects of health plan administration but also in her ability to forge strong relationships with brokers and clients alike. She excels in face-to-face sales, leveraging her deep understanding of customer requirements to develop tailored solutions that meet the unique needs of each organization. Her strategic approach to building channel relationships has been instrumental in identifying new business opportunities and expanding Flores' market presence.
Key projects under Heather's direction include the rollout of advanced CRM software that enhances client engagement and streamlines communication, ensuring that employers receive timely support and resources. Additionally, she has spearheaded initiatives to educate employers on the benefits of tax-advantaged health plans, positioning Flores as a thought leader in the industry. With a commitment to fostering strategic relationships and a keen eye for development strategy, Heather Jones continues to drive growth and innovation at Flores & Associates, ultimately enhancing the health and welfare landscape for employers and employees alike.
