Heather Chock is a seasoned professional with 25 years of experience in the Information Technology industry, currently serving as a Product Owner at Pacific Life. In her role, she manages two dynamic product teams, focusing on the enterprise Governance, Risk, and Compliance (GRC) platform and...
Heather Chock is a seasoned professional with 25 years of experience in the Information Technology industry, currently serving as a Product Owner at Pacific Life. In her role, she manages two dynamic product teams, focusing on the enterprise Governance, Risk, and Compliance (GRC) platform and applications tailored for Legal and Compliance stakeholders. Heather’s extensive background equips her with a unique perspective on the intersection of technology and regulatory requirements, enabling her to drive initiatives that not only meet business objectives but also adhere to compliance standards.
As a Product Owner, Heather is dedicated to maximizing the value generated by her teams. She excels in prioritizing product features within a well-structured roadmap, ensuring that the development efforts align with stakeholder needs and strategic goals. Her adept communication skills foster collaboration among cross-functional teams, allowing her to effectively bridge the gap between IT leaders, development teams, and business stakeholders. This collaborative approach is essential in navigating the complexities of IT Service Management and ensuring that the products delivered are not only functional but also enhance customer service and user experience.
Heather’s expertise in Scrum methodologies and her commitment to agile practices empower her teams to adapt quickly to changing requirements while maintaining a focus on quality and integration. Her hands-on experience with ITIL principles further strengthens her ability to manage product lifecycles efficiently. As she continues to grow in her role, Heather remains passionate about leveraging technology to drive innovation and deliver impactful solutions that propel Pacific Life forward in an ever-evolving industry landscape.
