Harsh Sutaria currently serves as a Technical Program Manager at Shipt, where he plays a pivotal role in bridging the gap between technology and business objectives. His expertise in AGILE SCRUM methodologies and the Software Development Life Cycle (SDLC) allows him to adeptly navigate the...
Harsh Sutaria currently serves as a Technical Program Manager at Shipt, where he plays a pivotal role in bridging the gap between technology and business objectives. His expertise in AGILE SCRUM methodologies and the Software Development Life Cycle (SDLC) allows him to adeptly navigate the complexities of evolving project requirements. Working closely with the VP of Data Science, Technology, Infrastructure, and Product, Harsh is instrumental in overseeing several high-impact programs that drive innovation and operational efficiency within the organization.
One of Harsh's key responsibilities includes managing end-to-end system testing (E2E STG/Prod Testing), cutover planning, and the go-live process, ensuring that projects transition smoothly into production. His strategic oversight during the hypercare phase is critical in addressing any immediate issues post-launch, thereby enhancing user experience and system reliability. Additionally, Harsh leads the AI Steering Committee, a vital initiative that evaluates and approves new tools and practices related to artificial intelligence, ensuring that Shipt remains at the forefront of technological advancement while adhering to best practices.
With a strong foundation in Business Intelligence (BI) systems design and implementation, Harsh leverages his analytical skills to drive data-driven decision-making across the organization. His proficiency in tools such as Business Objects, Oracle, and SSIS, combined with his experience in process improvement and business analysis, positions him as a key contributor to Shipt's mission of delivering exceptional service and value to its customers. Through collaboration on platforms like Miro and the use of activity diagrams, Harsh ensures that all stakeholders are aligned and informed, fostering a culture of transparency and continuous improvement.
