Hap Waters is a seasoned Senior Technical Trainer, Course Developer, and Project Manager at OpenText, where he leverages over 30 years of experience in IT development and educational systems to enhance the learning journey for clients worldwide. His expertise lies particularly in delivering comprehensive training...
Hap Waters is a seasoned Senior Technical Trainer, Course Developer, and Project Manager at OpenText, where he leverages over 30 years of experience in IT development and educational systems to enhance the learning journey for clients worldwide. His expertise lies particularly in delivering comprehensive training solutions for the ArcSight SIEM product, a critical tool for organizations looking to bolster their cybersecurity posture. Hap's role involves not only organizing and conducting training classes across various levels but also developing tailored course content that resonates with diverse audiences, ensuring that complex concepts are communicated effectively and engagingly.
Key projects under Hap's leadership have included the implementation of training programs that cover both Windows and Linux platforms, focusing on essential skills such as network security, cyber threat intelligence, and security incident response. His proficiency in tools and technologies like Kubernetes, Kafka, and MySQL enables him to create robust learning environments that prepare participants to tackle real-world challenges. Hap's mentoring abilities shine through as he guides learners in understanding the intricacies of the ArcSight platform, while also fostering a culture of continuous improvement and knowledge sharing.
In addition to his technical acumen, Hap is adept at utilizing various platforms such as Adobe, VMWare, and Azure to enhance the training experience. His commitment to excellence in course development, scheduling, and execution has made him a pivotal figure in the educational landscape at OpenText. As he continues to drive innovation in training methodologies, Hap remains dedicated to empowering professionals with the skills they need to navigate the ever-evolving landscape of cybersecurity and IT development.
