As the Head of Product for Point of Sale (POS) at SHOPLINE, Hani Shabsigh plays a pivotal role in driving innovation and enhancing the user experience for merchants across the United States. With a strong foundation in product management, Hani leverages his extensive background in...
As the Head of Product for Point of Sale (POS) at SHOPLINE, Hani Shabsigh plays a pivotal role in driving innovation and enhancing the user experience for merchants across the United States. With a strong foundation in product management, Hani leverages his extensive background in B2B environments to develop solutions that not only meet but exceed the expectations of retail businesses. His current focus is on optimizing SHOPLINE's POS system, ensuring it is robust, user-friendly, and scalable to support the dynamic growth of merchants in an increasingly competitive landscape.
Hani's expertise in data analysis and customer satisfaction (CSAT) allows him to identify key pain points and opportunities for improvement within the POS solution. By employing a data-driven approach, he ensures that the product roadmap aligns with the evolving needs of retailers, ultimately enhancing their operational efficiency and customer engagement. His experience in chatbot development further enriches the user experience, enabling merchants to leverage technology for improved customer interactions.
In addition to his technical skills, including proficiency in Swift programming and iPhone application development, Hani is a natural builder at heart. He thrives on exploring new technologies and integrating them into innovative solutions that drive business growth. His leadership at SHOPLINE is characterized by a collaborative approach, fostering a culture of creativity and agility within his team. As he continues to spearhead key projects, Hani remains committed to empowering merchants with the tools they need to succeed in the fast-paced retail environment.
