As the Program Director at Selfhelp Community Services, Hang Liu leverages a robust background in social work and over five years of experience in the aging sector to drive impactful program initiatives. In her current role, she is responsible for the operations of the VSC...
As the Program Director at Selfhelp Community Services, Hang Liu leverages a robust background in social work and over five years of experience in the aging sector to drive impactful program initiatives. In her current role, she is responsible for the operations of the VSC (Virtual Senior Center) platform, where she plays a pivotal role in streamlining and standardizing the onboarding process for VSC 2.0 clients. This involves a meticulous approach to merging user needs with logistical considerations and budgetary constraints, ensuring that the services provided are both effective and sustainable.
Hang’s expertise in data analysis and program evaluation allows her to develop targeted strategies that enhance client engagement and satisfaction. By closely collaborating with the development team, she drives product development that aligns with the evolving needs of seniors, ensuring that the VSC platform remains a vital resource for aging individuals seeking to maintain their independence and social connections. Her commitment to monitoring implementations and tracking project deliverables ensures that all initiatives are executed efficiently and meet the high standards expected by stakeholders.
In addition to her operational responsibilities, Hang is adept at public speaking and presentation skills, which she utilizes to inform and engage both internal teams and external stakeholders. Her ability to conciliate diverse perspectives fosters a collaborative environment that is essential for the success of non-profit initiatives. With a Google Data Analytics Certification, Hang employs data-driven decision-making to continuously refine program offerings, ultimately enhancing the quality of life for seniors in the community. Through her leadership, Selfhelp Community Services is not only meeting the immediate needs of its clients but also paving the way for innovative solutions in the aging field.
