Guy Riddle serves as the Southeast Asia Digital Sales and Service Offerings Lead for Dynamics 365 Customer Engagement (CRM) at Avanade, where he leverages his extensive 40 years of information technology experience to drive CRM opportunities across the region. With a robust background in Pre-Sales...
Guy Riddle serves as the Southeast Asia Digital Sales and Service Offerings Lead for Dynamics 365 Customer Engagement (CRM) at Avanade, where he leverages his extensive 40 years of information technology experience to drive CRM opportunities across the region. With a robust background in Pre-Sales and Consulting, Guy has honed his expertise in Customer Engagement applications, making him a pivotal figure in the ASEAN market. His role positions him as the 'face' of Microsoft Dynamics 365 CRM, where he not only champions the platform internally but also engages with external stakeholders, ensuring that Avanade remains at the forefront of digital transformation initiatives.
In his capacity, Guy is the main point of contact for strategic alliance partners, including industry giants like Accenture and Microsoft, as well as key Independent Software Vendors (ISVs). His ability to forge and nurture these strategic relationships is critical for driving collaborative CRM solutions that meet the evolving needs of businesses in the region. His passion for CRM extends beyond mere software; it encompasses a deep commitment to enhancing customer experiences and optimizing business processes through innovative cloud computing solutions.
Guy's diverse international experience, having lived and worked in four different countries, enriches his perspective and approach to business development and solutions marketing. His skill set, which includes CRM software expertise, professional services, and channel sales, positions him uniquely to identify and capitalize on emerging market trends. As he continues to lead Avanade’s efforts in Southeast Asia, Guy remains dedicated to empowering organizations to harness the full potential of Microsoft Dynamics 365, ultimately driving growth and enhancing customer engagement across the region.
