Griffith Goas serves as the Service Asset and Configuration Management (SACM) Product Owner at Cardinal Health, where he plays a pivotal role in shaping the future of IT service management. With a robust background in project and program management, Griffith is adept at translating complex...
Griffith Goas serves as the Service Asset and Configuration Management (SACM) Product Owner at Cardinal Health, where he plays a pivotal role in shaping the future of IT service management. With a robust background in project and program management, Griffith is adept at translating complex business needs into actionable product features that drive efficiency and effectiveness. His leadership in the development and evolution of SACM solutions is marked by a commitment to continuous improvement and innovation, ensuring that Cardinal Health remains at the forefront of IT service delivery.
In his current role, Griffith spearheads key projects that optimize asset and configuration management processes, collaborating closely with cross-functional teams to align technology initiatives with organizational goals. His expertise in problem management and business process improvement enables him to identify and address challenges proactively, fostering a culture of resilience and adaptability within the organization. Griffith's strategic vision is complemented by his hands-on experience with tools like MS Project, which he utilizes for meticulous project planning and execution.
As the ServiceNow Data Product Owner, he drives the integration of SACM solutions within the broader IT framework, ensuring seamless usability and alignment with best practices in IT strategy. Griffith's leadership skills are instrumental in guiding teams through organizational change, enhancing overall service delivery, and reinforcing Cardinal Health's commitment to excellence in business continuity and disaster recovery planning. His multifaceted expertise positions him as a key contributor to the company's mission of improving healthcare outcomes through innovative technology solutions.
