Greg Pizzo serves as the Senior Manager and Inside Sales Command Center Leader at Capital One, where he leverages nearly two decades of audit and risk experience to optimize business processes and foster a culture of risk awareness. In his current role, Greg is at...
Greg Pizzo serves as the Senior Manager and Inside Sales Command Center Leader at Capital One, where he leverages nearly two decades of audit and risk experience to optimize business processes and foster a culture of risk awareness. In his current role, Greg is at the forefront of driving strategic initiatives that enhance operational efficiency and contribute to the impressive revenue generation of over $4 billion within the Auto Dealer Relationship Command Center. His responsibilities encompass not only the strategic oversight of the command center but also the execution and continuous improvement of processes that support the organization’s objectives.
Greg's leadership extends to managing departmental huddles, setting agendas, and employing visual management techniques to ensure that the team remains aligned and focused on key performance indicators. His expertise in risk management and assessment allows him to identify potential vulnerabilities and implement proactive measures to mitigate them, thereby safeguarding the organization’s interests while promoting a risk-aware culture among team members.
In addition to his operational responsibilities, Greg is passionate about career development and actively engages in mentoring young professionals. Through public speaking and classroom training, he shares valuable insights on navigating career paths and developing essential skills for success in the industry. His commitment to inspiring the next generation of leaders reflects his belief in the power of education and mentorship as pivotal components of professional growth. With a robust skill set that includes strategic planning, leadership, and operational risk management, Greg Pizzo continues to make a significant impact at Capital One and in the broader financial services industry.
